UMASS MEMORIAL MEDICAL CENTER INC

Address: 55 LAKE AVENUE NORTH,WORCESTER, MA 01655

General Information:

Hospital Type Acute Care Hospitals
Provides emergency services? Yes

Readmission Reduction Measure: Heart Failure (HF)

Readmission Reduction Ratio 1.019
Time Period July 1, 2011 to June 30, 2014
Number of Readmissions 256

Readmission Reduction Measure: Acute Myocardial Infarction (AMI)

Readmission Reduction Ratio 1.0499
Time Period July 1, 2011 to June 30, 2014
Number of Readmissions 133

Readmission Reduction Measure: Pneumonia (PN)

Readmission Reduction Ratio 0.991
Time Period July 1, 2011 to June 30, 2014
Number of Readmissions 151

Readmission Reduction Measure: Hip/Knee Arthroplasty

Readmission Reduction Ratio 1.0317
Time Period July 1, 2011 to June 30, 2014
Number of Readmissions 25

Readmission Reduction Measure: Chronic Obstructive Pulmonary Disease

Readmission Reduction Ratio 1.077
Time Period July 1, 2011 to June 30, 2014
Number of Readmissions 126

Hospital Infection Details

Central Bloodstream Infections Better than the U.S. National Benchmark 0.191
Urinary Tract Infections Worse than the U.S. National Benchmark 2.597
Colon Surgery Infections No Different than U.S. National Benchmark 0.930
Staphylococcus Aureus Bloodstream Better than the U.S. National Benchmark 0.166

Hospital Timely and Effective Care

Hospital Rating (Scale of 1-5)

Overall Hospital Rating 2
Doctor Communication 2
Nurse Communication 2
Pain Management 2
Room Cleanliness 3
Staff Responsiveness 2
Room Quietness 1

Patient Reports Information:

SURVEY DATES: 4/1/2014-3/31/2015

Source: data.medicare.gov

OVERALL PATIENT RATING (10 BEING THE HIGHEST)

HOW OFTEN DID NURSES COMMUNICATE WELL?

HOW OFTEN DID DOCTORS COMMUNICATE WELL?

HOW OFTEN WAS PAIN WELL CONTROLLED?

HOW OFTEN WAS ROOM & BATHROOM CLEAN?

RESPONSES TO “WOULD YOU RECOMMEND THIS HOSPITAL?”

Source: Medicare.gov

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